Negotiation Tactics Chris Voss | Communication.Training

Chris Voss, a renowned former FBI hostage negotiator, has developed a set of negotiation tactics that can be applied to various aspects of life. His methods, outlined in his book Never Split the Difference, have been widely acclaimed for their effectiveness. Voss's approach emphasizes the importance of understanding human psychology and behavior in negotiation. He is the CEO of The Black Swan Group Ltd and an adjunct professor at several prestigious universities, including Harvard Law School and Georgetown University's McDonough School of Business.